Levy Family Portraits

C. Schvarcz Photography

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    Levy Family Portraits

    11/4/2018 C. Schvarcz Photography
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    GALLERY ASSISTANT

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    VIDEO TUTORIALS

    Downloading the Gallery

    Sharing the Gallery

    Picking Favorite Photos

    Buying from Gallery

    FREQUENTLY ASKED QUESTIONS

    Downloads

    How do I download all the photos?

    1. Select the download icon () from the top bar. how-to-download-gallery
    2. Fill in your email address and the 4-digit download PIN provided by the photographer. how-to-download-gallery-2
    3. Select the size and sets of photos you would like to download, and click on the Start Download button. how-to-download-gallery-3
    4. Check your email for the download link. Depending on the number of photos your are downloading, the download link might take some time to generate.

    How do I extract the downloaded ZIP file?

    All your photos are packaged in a ZIP file. You will need to extract this ZIP file onto your computer to view the photos.

    Windows PC

    1. Right-click on the ZIP file and select Extract All from the menu.
    2. Select a location, such as your desktop, to extract the files to.

    Mac

    1. Simply double click the ZIP file, and the images will be automatically extracted for you.
    2. Enjoy your photos!

    Third-party Programs

    If your computer does not come with a built-in feature, you will need to download a third-party unzip program. If you are using a Windows PC, you can try 7-zip or WinRAR.

    What is the 4-digit download PIN?

    The download PIN is a 4-digit number provided by the photographer. It is typically included in the email that invited you to view this gallery.

    When you are downloading photos, you will be asked to enter your 4-digit download PIN.

    what-is-download-pin

    If you cannot locate your download PIN, you can reach out to the photographer.

    Favorite Photos

    How do I mark photos as favorite?

    1. Hover over or enlarge the photo you would like to favorite. Then click on the icon.GA-Create-step1GA-Create-step1.2
    2. Enter your email address. Your email address is used to retrieve your favorites in the future.GA-Create-step2
    3. Select the favorite list you want to add this image to. If you have created multiple lists they will appear here.GA-Create-step3
    4. Your photo is now marked as a favorite.

    How do I view my existing favorite list?

    1. Click on the icon on the top bar. how-do-access-favs
    2. Enter the same email you used previously to create the favorite list
    3. You should now be logged in with your existing favorite list

    Can I download my favorites?

    Yes! If download is allowed in this gallery and you have the 4-digit download PIN, you can follow the following instructions:

    1. Click on the icon on the top bar.GA-Download-step1
    2. Enter your email (if you have not logged in).
    3. Select the favorites list to download.GA-Download-step2
    4. Select the Download icon.GA-Download-step3
    5. Enter your email address and 4-digit download PIN to start the download process.GA-Download-step4

    Buying Prints

    How do I add photos to cart?

    1. Find the image you would like to purchase
    2. Hover over or enlarge the image. Select the icon. how-to-buyhow-to-buy-2
    3. Click the icon besides the products that you would like to purchase to add them to cart. how-to-buy-3
    4. Click "View Cart" or the icon to view your cart at anytime. how-to-buy-4

    How do I select crop for images in my cart?

    Cropping is required for certain products. It is important that you adjust crop for each image in your cart to ensure that the prints are correct.

    1. View your cart by clicking on the on the top menu bar. how-to-crop-0
    2. Click on the Edit Crop button to open the crop preview. how-to-crop
    3. Drag the blue box on the image to adjust the crop. Make sure important elements are not cropped out. how-to-crop-2
    4. Click "Save" once you are happy with the crop.

    Tip: If you are not able to fit everything in the crop, try selecting a larger print size or a print size with a different crop ratio.

    Where do I enter my coupon code or gift card?

    1. You can enter your coupon code or gift card on the checkout page.
    2. Once you are on the checkout page, click on Apply a coupon or Apply a gift card under the Order Summary section. how-to-use-coupon
    3. Click the Apply button once you have entered the code
    4. You should now see the discounts applied immediately.

    Sharing your photos

    How do I share the whole gallery?

    1. Click on the Share button on the top menu bar. how-to-share-gallery
    2. Select the social media platform you want to share to.
    3. A popup from your selected social media platform will appear. how-to-share-gallery-2

    How do I share individual photos?

    1. Look for the image you want to share.
    2. Hover over or enlarge the image.
    3. Click on the icon. how-to-share-individualhow-to-share-individual-2
    4. Select the social media platform you want to share to.

    How do I share my favorites?

    1. Click on the icon on the top menu bar. how-do-access-favs
    2. Select the Share button on the favorites overview page. how-to-share-favs
    3. Enter the email address of your friends along with a custom message. If you want to share with your photographer instead, check the "Send to Photographer" checkbox.
    4. Click the Share button. how-to-share-favs-2
    5. You can also copy and paste the URL for your favourite list to share on any social media sites. how-to-share-favs-5




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    Download

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    Favorite

    Pick your favorites

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    Buy Photos

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    Sharing

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